The administration of your pension scheme is carried out by Quantum Actuarial LLP (Quantum) on behalf of the trustees. Quantum, hold and manage your personal data, on the schemes behalf in line with statutory requirements, to enable us to provide you with pension administration services.
Quantum Actuarial LLP (trading as Quantum) is a registered Data Controller with the Information Commissioner’s office. Where Quantum processes personal information on behalf of our clients and in according with our clients’ instructions we will generally act as the data processor and our client will be the data controller.
How and what information do we collect?
- The computer address (IP address) used to access the website
- Limited details regarding the internet browser used to access the website
This information is collated to enable fraud prevention and to assist with diagnosing faults on the website. By default, we do not share this information with any third parties but may be required to share this information with law enforcement agencies should fraudulent activity be suspected.
How do we keep your information secure?
Your personal data is processed in Quantum’s Head office located in the UK. We have security arrangements in place to guard against unauthorised access, improper use, alteration, destruction or accidental loss of your personal information. We take appropriate organisational and technical security measures and have rules and procedures in place to ensure that the personal information we hold on our computer systems is only accessed by authorised personnel.
Retaining your information
The additional information collected is retained for a period of two years and then securely deleted.
If you would like further information about our privacy policies or have any questions or concerns about any information which appears on this website, please contact us at firstname.lastname@example.org. If you wish to complain about how we have handled your personal data, please contact our Compliance Manager who will look into your complaint and work with you to resolve the matter. If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Information Commissioners Office (www.ico.gov.uk).